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Privacy
statement for Winexperience.com
Your privacy on the Internet is of the utmost
importance to us. Because we gather certain types of information
about the users of Winexperience.com, we feel you should fully understand
the terms and conditions surrounding the capture and use of that
information. This privacy statement (this "Statement")
discloses the privacy practices for Winexperience.com (the "Website")
- what information we gather, how we use it and how to correct or
change it. This Statement only addresses our activities from our
servers. Other sites (including those to which the Website links
and third party sites or services with which Winexperience.com has
a relationship) may have their own privacy policies and practices,
which we do not control. Questions regarding this Statement should
be emailed to privacy@winexperience.com.
1. Information Winexperience.com gathers and tracks:
Registration
Anyone who participates in interactive activities (any chat, message
boards, contest entry, store or membership program activity) on
Winexperience.com's network of Web sites may be asked to register
for a free guest ID and password or to complete subscription registration
for a member ID and password. We use customer contact information
from this registration form to send the user information about our
company and promotional material from some of our partners. Financial
information that is collected is used to bill the user for products
and services. The customer's contact information is also used to
contact the visitor when necessary for customer service reasons.
Users may opt-out of receiving future mailings; see the choice/opt-out
section below. Unique identifiers, such as ID and passwords, are
collected to verify the user's identity and for use as account numbers
in our record system.
CHILDREN UNDER THE AGE OF 13
We
do not currently collect any personally identifiable information
from children under the age of thirteen. Under certain circumstances,
visitors may be asked to submit a screen name as a means of identifying
communications to Winexperience.com. Children of any age should
always ask a parent for permission before sending personal information
to anyone online. If, in the future, Winexperience.com collects
personally identifiable information from children under the age
of thirteen, it will do so in compliance with the Children's Online
Privacy Protection Act of 1998 (15 U.S.C. § 6501 et seq.)
IP Address
We use your IP address to help diagnose problems with our server,
and to administer our Web site. Your IP address is used to help
identify you and your shopping cart.
Cookies
A cookie is a small data file that certain Web sites write to your
hard drive when you visit them. A cookie file can contain information
such as a user ID that the site uses to track the pages you've visited.
But the only personal information a cookie can contain is information
you supply yourself. Generally, cookies work by assigning a unique
number to the user that has no meaning outside the assigning site.
A cookie can't read data off your hard disk or read cookie files
created by other sites. This random number lets us keep track of
"how many" times customers are doing specific things -
like visiting our site each month - without really knowing who those
customers are. We also use cookies to keep track of your shopping
cart and to make sure you don't see the same ad repeatedly. We use
cookies to deliver content specific to your interests and to save
your member ID. Additionally, after you've entered your member ID
and password during a session on our service, we save that information
so you don't have to re-enter it repeatedly during that session.
Users should be aware that Winexperience.com cannot control the
use of cookies or the resulting information by advertisers or third
parties hosting data for Winexperience.com. If a user does not want
information collected through the use of cookies, there is a simple
procedure in most browsers that allows the user to deny or accept
the cookie feature; however, users should note that cookies maybe
necessary to provide the user with certain features (e.g., customized
delivery of information) available on the Winexperience.com network
of websites.
Order Forms
Winexperience.com's network of sites uses an order form for customers
to purchase products and services. If you place an order at a store
hosted by Winexperience.com we will collect information from you,
including your credit card and contact information. This information
will be used by the merchant to bill the user for products and services.
Contact information from the order form will also be used to ship
orders, to contact a user for customer service related issues, and
to send the user information about our company, and on occasion,
promotional material from some of our partners. Users may opt-out
of receiving future mailings; see the choice/opt-out section below.
In addition, winexperience.com offers purchase of products and services
through third parties who may collect similar information according
to their own established privacy policy.
Surveys
Our online surveys ask visitors for their Wine Experience email
address and demographic information. Demographic and profile data
is also collected at our site. We use this data to tailor our visitor's
experience at our site, showing them content and promotional offers
that we think they might be interested in, and displaying the content
according to their preferences. This information is shared with
advertisers only on an aggregate basis. We may use contact data
from our surveys to send the user information about our company
and promotional material from Winexperience.com or some of our partners.
Users may opt-out of receiving future mailings; see the choice/opt-out
section below.
Contests
We run contests on our site in which we ask visitors for Winexperience.com
ID and password. We use contact data from our contests to send users
information about upcoming contests and promotional offers. On occasion
we will email customers promotional material from some of our partners.
The customer's contact information is also used to contact the visitor
when necessary for winner notification and prize delivery confirmation.
The majority of the contests that we offer are hosted on the Wine
Experience site; however, there may be cases in which a third party
sponsor will host the contest and collect user information. In those
cases, we urge users to review the privacy statement of the third
party site. Users may opt-out of receiving future mailings; see
the choice/opt-out section below.
Newsletter
We offer a number of free newsletters to share content information
about our site with interested users. Users may cancel their free
email subscriptions by following the simple instructions at the
bottom of each newsletter or e-mail.
2. Use of Information
All of the information Winexperience.com collects, both what you
tell us and what we collect through the use of cookies, is "aggregated"
-- meaning that the information from many users is grouped together
in a way that does not disclose the personal information of any
particular user. We may use this aggregated information to evaluate
which products and services are successful and which ones are not,
and in order to evaluate which new services we should make available
on our Web sites. We may use only the anonymous click stream data
to help our advertisers deliver better targeted advertisements.
Winexperience.com will not disclose any information about any individual
without the individual's consent, except to comply with applicable
law or valid legal process.
There may be cases in which some of your personal information may
be used by Winexperience.com to target e-commerce promotions and
telemarketing activities. In addition, it may be shared with third
parties who assist Winexperience.com in producing its Web sites
or provide a service to Winexperience.com’s users.
3. General Privacy Information
Winexperience.com's network of sites contain links to partners,
advertisers and third party Internet sites and services who may
collect data in connection with sweepstakes, promotions, e-commerce,
etc. They each have separate privacy and data collection practices,
independent of Winexperience.com and Winexperience.com has
no responsibility or liability for these independent policies or
actions and is not responsible for the privacy practices or the
content of such Web sites. Please keep in mind that whenever
you voluntarily and publicly disclose personal information on any
online service or Web site - for example on message boards, through
email, or in chat areas - that information can be collected and
used by others. In short, if you post personal information online
that is accessible to the public, you may receive unsolicited messages
from other parties in return. Further, while we strive to protect
your personal information, Winexperience.com cannot ensure or warrant
the security of any information you transmit to us, and you do so
at your own risk. You are solely responsible for maintaining the
secrecy of your passwords and/or any account information. Please
be careful and responsible whenever you are online.
Security
Winexperience.com utilizes a variety of security measures to maintain
the safety of your personal information. All user contact information
is contained behind a "firewall" and only accessible by
a limited number of employees who have special access rights to
production systems. Passwords and credit card numbers are encrypted
in Winexperience.com’s secure database, which is also located
behind a firewall. All sensitive/credit information supplied by
users is transmitted via Secure Socket Layer (SSL) technology and
then encrypted in Winexperience.com’s databases as stated
above.
Winexperience.com's technology department conducts frequent site
security audits and employs a third party audit company to perform
additional site security audits.
4. Choice/Opt-Out
You have the following options for removing you information from
Winexperience.com's database, to not receive future communications
or to no longer receive Winexperience.com's services.
1. You can send
email to remove@winexperience.com
including “Remove Me” in the Subject Line
2. You
can write to Remove, The Wine Experience, 4016 North Greenview,
Chicago, IL 60613. You must include your email address for us to
identify you.
Contacting the Web Site
If you have any questions about this Statement, the practices of
Winexperience.com with respect to personal information or your dealings
with this Web site, you can email us at mail@winexperience.com
or write to:
Customer Service
Winexperience.com
Corkscrew Productions, LLC
Attn: Privacy Statement
4019 N. Greenview
Chicago, IL 60613
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